THE ZERO POLICY

ZERO BARGAIN

We don’t negotiate prices—period. Our time is better spent securing top-tier suppliers and the best possible deals for our clients, not going back and forth with “best price?” or “last price?” emails.
Want a discount? Order in bulk. It’s all clearly explained in the FAQ.
No haggling, no nonsense—just business.

ZERO HEADACHES

We communicate in a streamlined, efficient manner—everything you need is clearly laid out on our website.
If something isn’t explained, you’re welcome to contact us by email, or by phone if you have an Account Number.
We expect the same clarity from our customers.
If you have 10 questions, send them all in one clear email—do not start 10 separate conversations.
Stay organized, stay efficient. It’s how business gets done.

ZERO SURPRISES

There are no hidden fees in our invoices and no hidden defects in our devices.
Human errors can happen, but they are extremely rare—and when they do, we fix them fast.
We continuously improve our processes to keep things as easy and transparent as possible for our customers. Straightforward business, the way it should be.
If you receive devices with defects, follow our Return Policy and email [email protected].

ZERO WASTE OF TIME

We have a zero-tolerance policy for time-wasting or bad faith behavior.
Examples include: abusing the 60-day warranty, repeatedly calling or harassing your representative, pushing endlessly for exceptions, not reading or following our guidelines and policies, or failing to honor an invoice.
We work efficiently and expect the same discipline from our clients.

ZERO PRESSURE

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